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Support & RMA FAQs Warranty
 
 
 
At AZZA, our helpful and responsive service team is dedicated to assist you with your issues regarding our products. Should you have any question either prior or post-purchase, please feel free to contact us anytime. All emails will be replied within 24-48 hours during business hours. Our helpful community forums can also provide one-on-one support for all customers with questions regarding your AZZA product(s).
 
Contact Information
 
For damaged equipment, please contact your original site of purchase to check on available warranty options. For replacement or defective parts, please contact the AZZA RMA Parts Department.
RMA & Service Department(N. America):
Tech Support Hours: Monday - Friday: 9:00 A.M. - 5:00 P.M. PST.
Technical Support & Services: (714) 993-1288
Fax: (714) 993-1588
RMA Procedure(N. America):RMA & Service Department(N. America):
Tech Support Hours: Monday - Friday: 9:00 A.M. - 5:00 P.M. PST.
Technical Support & Services: (714) 993-1288
Fax: (714) 993-1588
RMA Procedure(N. America):
  1. Please download thepdf RMA form.
  2. Please fill up this RMA form and email it with the copy of your purchase invoice to rma@azzatek.com.
  3. AZZA RMA department will reply your email with a assigned RMA number
  4. Please send defected item, RMA form with RMA #, copy of your purchase invoice to:

  5. AZZA (USA) Technology Inc.,
    Attn: RMA Department
    2700 Saturn Street Unit B
    Brea CA 92821 USA

  6. RMA department will send you a replacement item within 5 working days after we receive your RMA item.

N. America(U.S. & Canada): rma@azzatek.com & service@azzatek.com
Other Countries: Please contact your local AZZA distributor.
Here at AZZA we are always striving to improve our product, if you have any comments or suggestions, please email us at the following email address:marketing@azzatek.com. Your input is greatly appreciated!